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Call 2-1-1 for storm assistance

From the United Way: As Hurricane Sandy approaches our region, residents of Washington, D.C., Maryland and Virginia are reminded they can call 2-1-1 for assistance on their own behalf or on behalf of neighbors in need. To find the services or resources they need, residents can simply dial 2-1-1 from any phone to reach a specialist, or visit www.211metrodc.org or www.UnitedWayNCA.org/pages/storm-help for online assistance.

Call 2-1-1 for storm assistance

As Hurricane Sandy approaches our region, residents of Washington, D.C., Maryland and Virginia are reminded they can call 2-1-1 for assistance on their own behalf or on behalf of neighbors in need. To find the services or resources they need, residents can simply dial 2-1-1 from any phone to reach a specialist, or visit www.211metrodc.org or www.UnitedWayNCA.org/pages/storm-help for online assistance.

Operators are able to offer critical help by quickly connecting callers with free community resources, government services, and more. Residents dealing with life-threatening situations and needing emergency police and fire department assistance should call 9-1-1.


2-1-1 Metro DC is a network of call centers that provide service referrals to help address local needs and concerns. Operators can help callers find basic services and support including food, clothing, shelter and more by connecting them with organizations that provide help in times of disaster or emergency as well as offering year-round assistance connecting residents to health and human services programs.

The 2-1-1 call specialists are trained to help people in crisis and are available 24 hours a day, 7 days a week. 2-1-1 operators navigate the maze of service agencies and streamline the process so people can connect to the help they need right away. Translation services are available within the 2-1-1 network covering more than 200 languages.

2-1-1 Metro DC’s Combined Database project is funded by a grant from the Department of Homeland Security's Urban Area Security Initiative (UASI) and is now under the leadership and fiscal management of United Way of the National Capital Area.


About United Way of the National Capital Area

Focusing on the critical areas of education, financial stability and health, United Way of the National Capital Area and its nonprofit members not only provide immediate relief of social problems affecting the community, but also work to alleviate the underlying causes of these issues. Serving the District of Columbia, Northern Virginia, and Montgomery and Prince George’s Counties for more than 35 years, United Way of the National Capital Area works to inspire acts of caring, deliver hope and improve lives. For more information about United Way of the National Capital Area, visit www.unitedwaynca.org.

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